Managed Services represents a paradigm shift from the traditional break-fix IT model to a proactive approach of “managing” technology.

Fidess Group's proactive approach means that we know if there is a problem before you do. While we provide full support for end-users, we aim to fix the problem before it begins to hinder your network.

Managed Services is a time-saving, cost-effective method for small to medium-sized businesses to take control of their technology. This methodology has transformed the industry and is fast becoming the most popular and safest way of maintaining and managing a network.

	Your systems are monitored 24 hours a day, 365 days a year by the Data Center in Freemont , California
	Remote Access Controls—90% of technical problems can be solved remotely. You can keep working without any interruptions
	When a problem is detected, it is passed on to one of the over 300 engineers in our Network Operations Center (NOC) for Analysis
	Antivirus Scans are automatically executed and reported
	No Firewall Risks
	Complete Network Security

Network security is becoming increasingly important as people spend more and more time connected. You have to make sure that your network is protected and not vulnerable to viruses, breaches, and similar interferences. Our customers rest assured that their data is safe and that their network is reliable. When you enroll in our Managed Services, you are linked to a completely secure IT framework that provides daily antivirus checks, daily spyware scans and removal, no firewall risks, and increased security.

Here's how it works: